Not satisfied with your order or did something go wrong? We apologize for this! We would like to resolve this for you:
Contact us by email: klantenservice@ayhair.nl. We are available from Monday to Friday between 09:00 and 17:30.
We aim to provide a suitable solution within 1 to 2 working days. At the latest, you will receive a substantive response from us within 3-7 days.
You can contact us for product complaints, but also for complaints about service and/or delivery.
Our details are:
Company: AyHair
Prins Alexanderplein 8
3067 CG Rotterdam
Netherlands
Email: klantenservice@ayhair.nl
Since February 15, 2016, consumers in the EU also have the option to submit complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already being handled elsewhere, you are free to submit your complaint via the European Union platform.
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